Effective Date: October 5, 2023
This Privacy Policy outlines how DOD Wellness LLC ("we," "us," or "our") collects, uses, discloses, and protects the personal information, including protected health information (PHI), of our customers and visitors ("you" or "your") in connection with our services. We are committed to respecting and protecting your privacy and ensuring the security of your personal information.
Please read this Privacy Policy carefully to understand our practices and how we handle your personal information.
By using the Site, you are acknowledging that you understand and agree to the terms of this Policy, and consent to the manner in which we may collect, use and disclose the foregoing information. If you do not agree to the terms of this Policy, please do not use the Site.
We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was updated. We encourage you to review this Policy from time to time to make sure that you understand how any Personal Information you provide will be used. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.
Information We Collect:
We may collect the following types of personal information, including PHI:
• Personal Identifying Information: This includes your name, address, email address, phone number, date of birth, and any other information you provide to us when registering for our services, making purchases, or voluntarily submitting your contact information.
This may also include information such as your name, date of birth, social security number, credit card number, mailing or billing address, telephone number, or email address, and email preferences.
We will not sell or rent your information.
Example: When you register for our services or offerings, we collect your name, contact information, and date of birth.
• Information Collected by Automated Means – Whenever you use the Site, we, as well as any of our third-party advertisers and/or service providers, may use a variety of technologies that automatically collect information about how the Site is accessed and used (“Usage Information”). Usage Information may include, in part, browser type, operating system, the page served, the time, how many users visited the Site, and the website you visited immediately before the Site. This statistical data provides us with information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they “click” on. Usage Information helps us to keep the Site fresh and interesting to our visitors and to tailor content to a visitor’s interests. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.
• Device Identifiers – In the course of collecting Usage Information we may also collect your IP address, MAC Address or other unique identifier (each a “Device Identifier”) for the computer, mobile device, Wi-Fi card, or other technology (collectively, “Device”) you use to access the Site. A Device Identifier is a number that is automatically assigned to your Device when you access a web site or its servers. Our computers identify your Device by its Device Identifier. When you visit the Sites, we may view your Device Identifier. We use this information to identify repeat visitors to our Site. We also may use this information to send you targeted advertisements and to enhance the Site. We may associate your Device Identifier with your Personal Information.
The technologies used on the Site, including Device Identifiers, to collect Usage Information may include, without limitation: Cookies – Cookies are data files placed on a Device when it is used to visit the Site. We may use cookies to collect and store certain information about you. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them).
Web Beacons – We may also include web beacons (also known as web bugs, Internet tags, pixel tags, tracking pixels and clear GIFs) with the content and ads that we deliver to you, which we will use to collect information regarding your interaction with our content and ads. A web beacon is a transparent graphic image placed on a web page or in an email, which indicates that a page or email has been viewed or that an email has been forwarded. In addition, a web beacon allows third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. A web beacon may also tell your browser to get content from another server.
Cookies and web beacons (together, “Site Cookies”) may enable us to track and target the interests of our users to enhance the experience on our Site, track user actions/behavior on our Site and track the effectiveness of ads.
We will use your information to respond to you regarding the reason you contacted us. We will also use your information as follows:
Registration – A user may need to first complete a registration form in order to use the Site. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our Site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
Orders – We may request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this contact information to contact you.
Surveys and contests – From time-to-time, our Site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.
Customer Service – Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Policy.
Chat – Our Site may use chat functionality to enable direct communication with you through our Site. We will primarily use such information to assess your needs and to gain your contact information so that we may contact you to further discuss our products and/or services.
How to Opt-Out of Targeted Advertising You can set most web browsers to notify you if you receive a cookie, or you may choose to block cookies, though either of those actions may affect the use of our Site. If you prefer to not receive targeted advertising, you can opt out of some network advertising programs that use your information. To do so please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices/. Please note that even if you choose to remove your information (via opting out), you will still see advertisements while you are browsing online. However, the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The DAA Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies’ pages where you can opt-out of receiving targeted advertisements from companies. While the Site does not currently respond to ‘Do Not Track’ signals submitted by your browser, you can opt out of any of the Advertising Cookies at any time by simply visiting http://www.reachlocal.com/opt-out to adjust your preferences on placement of Advertising Cookies currently used in connection with ReachLocal’s remarketing product. You can also find out more about your ‘Do Not Track’ options by visiting http://www.allaboutDNT.com.
1.3. Medical Information: We may collect health-related information about you, such as your weight, medical history, allergies, and current medications. This information is necessary to provide personalized the services and ensure the safe and effective use of our products and services.
Example: To provide effective services, and best inform our third-party providers that will be servicing you, we may collect information about your medical history, current medications, and weight.
1.4. Payment Information: If you make a purchase on our website, we may collect payment information, such as credit card details or other payment method information. However, please note that we do not store any payment card information. We utilize a secure third-party payment processor to handle all payment transactions securely.
Example: When you make a purchase, we collect payment information necessary to process your transaction securely. We do not retain or store any payment card information.
1.5. Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, operating system, and referring URLs. This information helps us analyze trends, administer the website, and improve user experience.
Example: When you visit our website, we automatically collect certain information about your device, browsing actions, and usage patterns. This information is used to enhance your experience and improve our website's functionality.
1.6. Do We Collect Information From Children Under the Age of 13?: The Site is not intended for use by children under the age of 13, and Physicians Weight Loss Centers Miami does not knowingly collect or use any Personal Information from such children. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such Personal Information from our database.
Use of Information
We may use the collected information for the following purposes:
2.1. Provision of Services: To provide the services and facilitate the sale and delivery of weight loss medication to you.
Example: We use your personal information, including PHI, to provide tailored weight loss services through our third-party professionals and process your orders for weight loss medication.
2.2. Personalization: To personalize your experience with our services and provide tailored recommendations and advice based on your health and weight loss goals.
Example: We analyze your personal information, including PHI, to provide customized weight loss recommendations and advice to help you achieve your health and weight loss goals.
2.3. Communication: To communicate with you regarding your orders, respond to your inquiries, and provide updates or important information related to our services.
Example: We may contact you via email or phone to confirm your orders, address your inquiries, and provide updates about our weight loss medication and consulting services.
2.4. Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, or offers related to our products and services. You have the right to opt-out of such communications at any time.
Example: With your consent, we may send you periodic newsletters, promotional offers, and updates about new weight loss products and services. You can unsubscribe from these communications at any time.
2.5. Compliance and Legal Obligations: To comply with applicable laws, regulations, legal processes, and enforce our rights.
Example: We may use and disclose your information, including PHI, as required by law and to comply with regulatory obligations.
Sharing of Information
We may share your personal information, including PHI, with the following entities or under the following circumstances:
3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as shipping companies, payment processors, IT service providers, and medical professionals contracted by the Company. These entities are obligated to maintain the confidentiality and security of your personal information.
Example: We may share your personal information, including PHI, with shipping companies to ensure the timely and secure delivery of weight loss medication to your designated address.
3.2. Legal Requirements: We may disclose your information when required by law, court order, or government request.
Example: We may disclose your personal information, including PHI, in response to a valid court order or as required by law enforcement authorities.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Example: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring party to ensure continuity of services.
Data Security
We take reasonable measures to protect your personal information, including PHI, from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Example: We have implemented administrative, physical, and technical safeguards to protect your personal information, including PHI, against unauthorized access, disclosure, or misuse. Our security measures include regular security assessments, encryption of data in transit, and restricted access to personal information.
Data Retention
We will retain your personal information, including protected health information (PHI), for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the appropriate retention period may include the duration of our relationship with you, the nature of the information collected, and our legal obligations.
Once the retention period expires, we will securely dispose of or anonymize your personal information in a manner that ensures its confidentiality and prevents unauthorized access or use.
Please note that even if your personal information is deleted from our active systems, it may continue to be retained in backup or archival storage for a limited period of time or as required by applicable laws.
We regularly review our data retention practices to ensure that we only retain personal information for as long as necessary and in compliance with applicable laws.
Your Rights
You have certain rights regarding the personal information, including PHI, we hold about you, including the right to:
5.1. Access and Rectify: Request access to and correction of your personal information, including PHI, that we hold.
Example: You have the right to request access to your personal information, including PHI, and make corrections if necessary. Please contact us using the information provided below to submit your request.
5.2. Erase: Request the deletion of your personal information, including PHI, subject to our legal obligations.
Example: You have the right to request the deletion of your personal information, including PHI, if it is no longer necessary for the purposes for which it was collected. Please contact us using the information provided below to submit your request.
5.3. Object: Object to the processing of your personal information, including PHI, under certain circumstances.
Example: In certain situations, you have the right to object to the processing of your personal information, including PHI, based on legitimate grounds. Please contact us using the information provided below to exercise this right.
Miscellaneous.
6.1. Miscellaneous: This Policy and the privacy practices of Physicians Weight Loss Centers Miami will be subject exclusively to the laws of the State of Florida in the United States. Physicians Weight Loss Centers Miami makes no representation that this Policy and our practices comply with the laws of any other country or jurisdiction. Users of the Site who reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using the Site, you consent to the transfer, processing, and use of your information outside of your country.
Notice of Privacy Practices
For a comprehensive understanding of how we handle your personal information, including PHI, please refer to our Notice of Privacy Practices. It outlines your rights regarding your PHI, our responsibilities, and other important information.
To request a full copy of our Notice of Privacy Practices, please contact us using the information provided below.
Contact Us
If you have any questions, concerns, or wish to exercise your rights regarding your personal information, including PHI, please contact us at:
info@myneweighs.com or at 305-481-9656
Please note that this Privacy Policy may be updated from time to time. We encourage you to review this policy periodically for any changes.